Help Center

Shopping FAQs

How do I place an order?

A.

Can I change my order?

B.

What are your Payment Methods?

C.

What is the currency of the store? Can I pay in another currency?

D.

You said Free Shipping but I was charged with shipping cost (Discount related concerns)

E.

Shipping FAQs

Where are your items shipped from?

A.

Can I change my shipping address?

B.

How long do I wait until my order is sent out?

C.

When will I receive my items after I place an order?

When will I receive my items after I place an order?

D.

How do I know if my items have been shipped or not?

E.

How do I track my order?

F.

The tracking site says Delivered but I haven’t received my order yet.

G.